Legal Page | JIVANLAX FOODS

Legal

Last updated: November 1, 2026

Thank you for choosing Jivanlax Foods. We believe good snacks start with honest ingredients, and good business starts with honest policies. This page gathers everything you need to know about shopping with us, in plain language. By using jivanlaxfoods.com or placing an order, you agree to the policies below.

Terms & ConditionsThe ground rules for using our website: your account, our brand and photos, reviews and messages you send us, and what's not allowed. Nutrition information on our site is general information, not medical advice.Read the full Terms & Conditions →Terms of ServiceThe agreement that applies when you buy from us: how orders are accepted, payment by Stripe or Zelle, custom and wholesale orders, the limits of our liability, and how we resolve concerns under California law in Orange County.Read the full Terms of Service →Refund PolicyBecause our bars are made fresh for each order, we can't accept returns. Cancel within 24 hours, before we start making your order, for a full refund. If an order arrives damaged, incorrect, or not up to our standard, email us within 3 days with photos and we'll replace it or refund you.Read the full Refund Policy →Shipping PolicyEach order is made fresh within 3–5 business days, then delivered within 5–6 business days. We currently ship to addresses within California only.Read the full Shipping Policy →Privacy PolicyWe collect only what we need to make, ship, and support your order, and we never sell your personal information. You can see, correct, or delete your data at any time.Read the full Privacy Policy →

Allergen and home kitchen notice

Made in a Home Kitchen in California. Our products contain or may contain tree nuts, peanuts, seeds of all kinds (including sesame), coconut, dates, milk, and chocolate. Everything is made in the same kitchen, so cross-contact between ingredients is possible. Always read each product's ingredient list before ordering or eating.

Contact us

Jivanlax Foods Irvine, Orange County, California Website: jivanlaxfoods.com Orders: order@jivanlaxfoods.com Everything else: support@jivanlaxfoods.com

We provide customer service by email only, so every request has a written record. We do not take phone calls.